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Problem Guide

Garage Door Won’t Close

A garage door that will not close can leave the garage unsecured. The cause may be a safety-sensor issue, mechanical resistance, track problem or opener setting.

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Check the safety-sensor path

Look for objects, debris or obvious misalignment around the photo-eye sensors near the floor. Many openers will reverse or refuse to close when the safety beam is interrupted.

Watch how the door moves

Grinding, shuddering, a crooked edge, or a door that binds at the same spot can point to a mechanical issue rather than a simple opener-control problem.

Avoid defeating safety devices

Do not permanently bypass photo-eye sensors or increase opener force to overpower a binding door. The cause should be identified and corrected.

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Talk through the garage door problem

Tell us what the door is doing and what happened before the issue started.

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