Call 650-912-1817 to describe the problem and confirm current availability.
What a repair visit may involve
The technician may check door balance, spring condition, cables, rollers, tracks, hinges, sensors and opener behavior. The exact repair depends on what is worn, damaged, misaligned or no longer operating correctly.
When to stop operating the door
If the door is crooked, hanging from a cable, off its track, unusually heavy, or has a visibly broken spring, avoid repeatedly running the opener. Continuing to cycle a damaged door can worsen the problem.
Repair versus replacement
A repair can make sense when the main door sections and structure remain serviceable. Replacement may be worth discussing when the door has major structural damage, repeated failures, or broader condition issues.