Need service in San Mateo?
Call 650-912-1817 to describe the problem and confirm current availability.
Call 650-912-1817 to describe the problem and confirm current availability.
Note when it reverses
A reversal near the floor can suggest a close-travel or resistance issue, while inconsistent response can point toward controls, sensors or intermittent opener behavior.
Inspect without adjusting tension
Look for obstructions and obvious track problems, but leave spring tension, cable hardware and force adjustments to a qualified service professional.
A system-level diagnosis helps
The opener and door interact. A technician should check both rather than assuming the motor assembly is always the problem.